1. Shipping Rates:
Shipping rates are available at checkout.
2. Tracking Information:
Tracking information will be sent via email when your order is shipped.
3. Delivery Delays:
During peak periods, there may be a delay of 1-2 days (but we strive to minimize this).
4. Delivery Times:
Delivery times and shipping fees may vary for remote areas. Options will be available at checkout.
5. PO Box Deliveries:
Orders with a PO Box delivery address will be shipped via a local courier service.
6. Returns:
The customer is responsible for the return shipping cost, while our company will cover the shipping cost for the replacement.
6. Returns:
The customer is responsible for the return shipping cost, while our company will cover the shipping cost for the replacement.
7. Delivery:
Hong Kong
• Standard Delivery: Expected to be delivered within 2-4 working days (excluding Sundays, public holidays, and delivery to outlying islands).
Macau
• Standard Delivery: Expected to be delivered within 5-8 working days (delivery service is not currently available on Sundays and public holidays).